PRIVACY POLICY

1. INTRODUCTION

Welcome to Peak Booster Inc. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peakboosters.com (the "Site") or use our services.

This privacy policy applies in addition to the terms and conditions of our Site.

2. LEGAL FRAMEWORK

2.1 GDPR Compliance

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

2.2 Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on the following legal bases:

1. Consent: Users have provided their consent to the processing of their data for one or more specific purposes.
2. Contract: Processing of user personal data is necessary for us to take steps, at the request of a user, before entering a contract or for the performance of a contract to which a user is a party.
3. Public Interest: Processing of user personal data is necessary for a task carried out in the public interest or in the exercise of our official authority.

If you do not provide the personal data necessary for entering into a contract with Peak Boosters (such as your name, contact details, or payment information), we may not be able to provide the requested services, complete the transaction, or fulfill our contractual obligations. In such cases, we may have to cancel your request or service, but we will notify you accordingly if this occurs.

3. DATA WE COLLECT

We only collect data that helps us achieve the purposes set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

3.1 Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

• IP address
• Clicked links
• Content viewed
• Browser type and version
• Operating system
• Date and time of visit
• Referring website

3.2 Data Collected Non-Automatically

We may also collect the following data when you perform certain functions on our Site:

• First and last name
• Email address
• Phone number
• Payment information
• Auto-fill data
• Shipping and billing addresses

This data may be collected using the following methods:

1. Directly from you when you:
   • Fill out forms on our website (e.g., contact forms, service inquiries)
   • Create an account on our Site
   • Place an order
   • Communicate with us via email, phone, or chat
   • Subscribe to our newsletters

4. HOW WE USE YOUR DATA

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

4.1 Automatically Collected Data

The data we collect automatically is used for the following purposes:

• Website analytics and statistics
• Improving site functionality and user experience
• Security monitoring and fraud prevention
• Technical administration of the website

4.2 Non-Automatically Collected Data

The data we collect when you perform certain functions may be used for the following purposes:

5. DATA SHARING AND DISCLOSURE

5.1 Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

5.2 Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Shipping and fulfillment providers
• Customer service providers
• Email and marketing service providers
• Analytics providers
• Website hosting and maintenance providers

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

5.3 Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it
2. If it is required for any legal proceeding
3. To prove or protect our legal rights
4. To buyers or potential buyers of this company in the event that we seek to sell the company

If you follow hyperlinks from our Site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

6. DATA RETENTION

User data will be stored only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Specifically:

• Account information: Retained as long as your account is active or as needed to provide you services
• Transaction information: Retained for as long as necessary for tax, accounting, and compliance purposes
• Marketing information: Retained until you opt out or withdraw consent
• Log files and analytics: Typically retained for 12 months

You will be notified if your data is kept for longer than these periods.

7. DATA SECURITY

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Our security measures include:

• Using strong browser encryption
• Storing data on servers in secure facilities
• Limiting data access to authorized personnel only
• Requiring confidentiality agreements from all employees
• Regular security assessments and updates

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

8. PAYMENTS AND FINANCIAL INFORMATION

8.1 Payment Processing

When you make a payment for our services, we may collect necessary billing details such as your name, billing address, email, and payment method (e.g., credit/debit card, PayPal, or other payment platforms). We do not store your full payment details. Transactions are processed securely through third-party payment providers.

8.2 Third-Party Payment Processors

We use trusted third-party payment gateways (e.g., Stripe, PayPal) to handle transactions. Your financial data is processed securely by these providers and is subject to their respective privacy policies. Peak Boosters is not responsible for any security breaches or misuse of data by third-party payment processors.

8.3 Security of Payment Information

We implement industry-standard security measures to protect payment data. However, no method of transmission over the internet is 100% secure. If you suspect any unauthorized transaction, please contact us immediately.

8.4 Refunds and Chargebacks

Refund policies are outlined in our Terms and Conditions. Refund eligibility varies depending on the type of service provided. In case of unauthorized payments or disputes, please reach out to us before initiating a chargeback.

9. YOUR RIGHTS

9.1 GDPR Rights

Under the GDPR, if you are an EU or UK resident, you have the following rights:

1. Right to be informed - You have the right to be informed about how we collect and use your personal data.
2. Right of access - You have the right to request copies of your personal data.
3. Right to rectification - You have the right to request that we correct any inaccurate personal data.
4. Right to erasure - You have the right to request that we delete your personal data in certain circumstances.
5. Right to restrict processing - You have the right to request that we restrict the processing of your personal data in certain circumstances.
6. Right to data portability - You have the right to request that we transfer the data we have collected to another organization or directly to you under certain conditions.
7. Right to object - You have the right to object to our processing of your personal data in certain circumstances.
8. Rights related to automated decision-making and profiling - You have rights related to how we use your data in automated decision-making processes.

9.2 How to Exercise Your Rights

If you would like to exercise any of these rights, please contact our privacy officer at:

We will respond to your request within 30 days.

10. COOKIES

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

10.1 Types of Cookies We Use

We use the following types of cookies on our Site:

10.2 Cookie Management

You can manage your cookie preferences through your browser settings. Most browsers allow you to:

• View your cookies
• Accept or reject all cookies
• Accept only certain types of cookies
• Delete cookies
• Block cookies from specific sites

10.3 Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.

11. CHILDREN'S PRIVACY

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact our privacy officer at info@peakboosters.com.

12. HOW TO OPT-OUT

12.1 Marketing Communications

You can opt-out of the use of your personal data for marketing emails by:

• Clicking "unsubscribe" on the bottom of any marketing email
• Updating your email preferences under "Your Account" on our Site
• Contacting us directly at info@peakboosters.com

12.2 Other Data Collection and Processing

In addition to the methods described in the "How to Exercise Your Rights" section, you can opt-out of certain data collection, use, or disclosure by:

• Adjusting your browser's cookie settings
• Configuring your device settings to limit tracking
• Contacting us directly with specific requests

13. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

14. COMPLAINTS

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue.

If you feel we have not addressed your concern in a satisfactory manner, you have the right to directly make a complaint to a supervisory authority. EU residents can lodge a complaint with their local data protection authority. UK residents can lodge a complaint with the Information Commissioner's Office (ICO).